Customer Feedback

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GREAT JOB!
"I went by to check out the work Randy and crew did for me this morning and wanted to send a note saying what a great job they did! The door has never operated so smoothly and easily and it is perfectly adjusted to work with the door opener.I probably should have had the work done years ago... Thanks, again!"Cancel
Steven L.
SERVICE PERFORMED: Garage Door Adjustment


GREAT SERVICE FROM START TO FINISH
"Of the vendors I work with I have to say that from the office side to the field – your company is top notch - and I don’t tend to write compliments often.

I appreciate the:

  1. Immediate responses on quotes, questions, lead times, material order dates, expected delivery date and info from supplier etc.,
  2. Knowledge of the products and honest cost conscious advice
  3. Very competitive pricing
  4. Family Owned – Local Business
  5. Accommodating the client’s schedule install date to include weekend work at no extra charge
  6. Quality, efficient, and painless install. Installer cleaned up everything and was very pleasant to work with
  7. Project close out including warranty documentation follow thru was performed immediately after receipt of final payment

Thanks again. I will pass your name on and look forward to working with you in the future.
Mike
SERVICE PERFORMED: Garage Door Installation


QUICK SERVICE SAVED THE DAY
"I just wanted to enclose this note with my payment to say THANK YOU for your rapid response and excellent repairs to my garage door last Friday.

I was heading out in a rush to get to my daughters graduation award ceremony when the garage door wouldn't open. My wife's departure earlier that morning must have been the last straw for the tired garage door spring and it had broken. With my vehicle trapped inside my garage and a once in a lifetime event looming in front of me, I was panicked.

I looked at the opener, found your number and gave you a call. You IMMEDIATELY dispatched Randy to the house, and he worked, had the door fixed and tuned up in under an hour! I returned from the award ceremony with not only a sense of pride in my daughter but with an understanding that the door would work when we pushed the opener button...and it did.

Thank you so much for your rapid response, your caring and concerned office staff and your professionalism. I knew I had made the right choice 11 years ago when I picked you to install my doors...and I still know it today!

Thanks again!"
Russ Buckley
SERVICE PERFORMED: Garage Door Repair, June 2012


PROCESS WAS EASY
"Just wanted to say thank you. The doors are installed and they look great. Troy is terrific. Both he and his helper were professional. I had a chance to watch him, and he is both a very hard worker, and it's obvious he knows, and likes, what he is doing. You are very lucky to have him representing your company.

I am very glad I chose to purchase my doors from your company. It was also a pleasure working with you, as well as Randy. You made the whole process, from start to finish, very easy. Keep up the good work! Hope we can do business in the future."

Nick
SERVICE PERFORMED: Garage Door Installation


EXCELLENT SERVICE
"Thank you so much for the excellent service you provided for my garage door install of a double door and a single door on Summerfield. The same great service was also provided for my son George Leland, and his neighbors, Mr. & Mrs. Alvarez on Greencrest Court.

In the process of finding someone to install these doors I did call several companies, and several estimators did come to my house. My initial call to Easy Open Door was the beginning of my decision to go with your company. Elise and Michelle handle the phones so nicely and quickly. Every time I called with any questions both Elise and Michelle were very quick to get the answers for my questions.

Chris and Devin came on a Saturday to my house for the install, which I had to have. They did an excellent job. They are efficient, careful, and very knowledgeable about their work for the install. Chris Lee was particularly helpful on all three jobs. His customer service is excellent. The installs were smooth. Chris was always very careful to make sure we were happy with the install. He answered our many questions, and he left the site clean and ready to use.

Thank you so much for such excellent service. We will continue to recommend you to our friends and neighbors."

Carol Harris
SERVICE PERFORMED: Garage Door Installation


NEW DOOR TRANSFORMS LOOK OF HOUSE
"I would like to thank you for the wonderful service we received when our new garage door was installed. It looks great. What a difference it makes in the appearance of the house. We would like to thank Pete who installed the door and Randy who did the estimate."

Larry & Barbara Austin
SERVICE PERFORMED: Garage Door Installation


TOP NOTCH CUSTOMER CARE
"My wife and I just wanted to take the time and say thank you for a great contractor experience. Your customer care at all levels was top notch. The customer service department answered all the preliminary questions we had sent through the Easy Door Open website, we were not pressured into upgrades, only informed of them during our home inspection and the installation was clean and quick. Did we forget to mention the great value and the fast turnaround time? My compliments to the whole staff!

Our new door looks great and it was nice to do business with a trusting company in the neighborhood. Thanks again!"

Brent & Jennifer Tingle
SERVICE PERFORMED: Garage Door Installation in Santee, CA


HONEST AND FAIR
"I just wanted to thank you for all your help and let you know how pleased I was with my service call today. Randy was very nice and so helpful. I felt very comfortable and knew he was being honest with me (unlike the other guy)! I took Randy’s advice and I wrote the other company and complained about their service and ridiculous quote. So I wanted to make sure I sent you a note to thank you and let you know that I will be calling you if ever I need help again with my garage door. I will also tell anyone who asks me, to call you for service with their garage doors!

Thanks again and have a great day!"

Jennifer Sullivan
SERVICE PERFORMED: Garage Door Repair


OUTSTANDING AND COURTEOUS SERVICES
"We would like to highly commend: Randy, Elise, Michelle, Devin and Pete for outstanding and courteous services!! We appreciate your patience, suggestions, helpfulness and excellent work! It was truly a pleasure (and a relief) to work with your very capable company."

Barbara & Gary Frank
SERVICE PERFORMED: Garage Door Installation in La Jolla, Ca


QUICK, COURTEOUS SERVICE
"Thank you for your rapid service today. One of the springs on the garage door had broken and the door was inoperable. We left a phone message at 6pm on Tuesday and by Wednesday at 1pm the springs were replaced and a safety inspection was performed. The technician also gave us instructions for owner maintenance and suggested that we have a professional make an inspection every 2 years. We will put it on the calendar and definitely use your company for those periodic inspections.

Your service was 'blue ribbon'. Thanks again."

John & Lynn Swanson
SERVICE PERFORMED: Garage Door Repair at Swanson Properties, La Mesa, CA


HONEST AND RELIABLE
"Thank you for your quick, honest and reliable service. We have used you twice now and appreciate your no-hassle and get-it done approach. It is nice to know that when garage door problems arise from time-to-time, we know exactly where we should call."

Lynn Wagner
SERVICE PERFORMED: Garage Door Repair in San Carlos, CA