I just wanted to enclose this note with my payment to say THANK YOU for your rapid response and excellent repairs to my garage door last Friday.
I was heading out in a rush to get to my daughters graduation award ceremony when the garage door wouldn't open. My wife's departure earlier that morning must have been the last straw for the tired garage door spring and it had broken. With my vehicle trapped inside my garage and a once in a lifetime event looming in front of me, I was panicked.
I looked at the opener, found your number and gave you a call. You IMMEDIATELY dispatched Randy to the house, and he worked, had the door fixed and tuned up in under an hour! I returned from the award ceremony with not only a sense of pride in my daughter but with an understanding that the door would work when we pushed the opener button...and it did.
Thank you so much for your rapid response, your caring and concerned office staff and your professionalism. I knew I had made the right choice 11 years ago when I picked you to install my doors...and I still know it today!